Privacy Policy
Effective Date: February 21, 2026
Channels LLC (“Channels,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you access or use the Channels mobile application and related website (collectively, the “Service”).
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when creating an account or using the Service. This may include your name, email address, profile information, photos or media uploads, and any other information you choose to provide.
Usage and Device Information
We may automatically collect certain technical information when you use the Service. This may include device type, operating system, application version, IP address, browser type, access times, session duration, and general usage analytics.
Live Session Information
Channels facilitates live video interactions between users. We may collect limited technical metadata necessary to operate, maintain, and improve live session functionality. Channels does not publicly broadcast private sessions.
How We Use Information
We use collected information to operate, maintain, and improve the Service. This includes facilitating matching and live video sessions, providing customer support, enhancing safety and security, enforcing community guidelines, analyzing usage trends, and processing subscription transactions through Apple’s in-app purchase system.
Disclosure of Information
Channels does not sell personal information.
We may disclose information to trusted third-party service providers who assist in operating the Service, including hosting providers, analytics services, and payment processors. We may also disclose information when required by law, regulation, or legal process, or when necessary to protect the rights, safety, or integrity of Channels and its users.
Data Retention
We retain personal information for as long as your account remains active or as necessary to fulfill the purposes described in this Privacy Policy. Information may also be retained as required by law or to resolve disputes and enforce agreements.
Account Deletion
Users may request deletion of their account and associated personal information by contacting:
Upon verification of the request, Channels will take reasonable steps to remove personal information from active systems, subject to applicable legal requirements.
Security
Channels implements reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
Children’s Privacy
The Service is intended for individuals who are at least 18 years of age. Channels does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to remove it.
Changes to This Privacy Policy
Channels may update this Privacy Policy from time to time. Any changes will be reflected by updating the Effective Date at the top of this page. Continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.
Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact:
Channels LLC
Email: support@channelsapp.co